Privacy Policy – Coopers365 Casino

At Coopers365 Casino, we don’t mess around when it comes to your privacy. We treat your personal information like we’d want ours treated: securely, respectfully, and without shady business. This Privacy Policy lays out what data we collect, why we need it, what we do with it, and how you can stay in control. Read it, skim it, print it out – just know it’s here to protect you.

Data Processing

We follow the law – plain and simple. This means we process your data in line with online gambling regulations. It’s the only way we can legally offer games, pay out wins, and keep out fraudsters. If you use Coopers365, you agree to this policy. We’ll update it when needed, and if you keep playing, that means you’re still cool with it.

Coopers365 Casino is owned and operated by [Operator Name], licensed under the laws of Curaçao and regulated by the relevant gaming authority. If that changes, we’ll let you know.

What Data We Collect

We don’t collect data for fun. Here’s what we do collect and why:

Registration info: name, address, email, phone number, and ID for verifying who you are;
Payment details: stuff like card numbers, wallets, and deposit/withdrawal records;
Gameplay logs: what games you play, how long you play, and your bet history;
Device data: IP address, device type, browser, OS – all the usual tech stuff;
Communication history: live chat logs, support tickets, emails you send us.

That’s the gist. Nothing creepy, just what’s needed to run a legit casino.

Why We Use Your Data

We’re not hoarding your info. Here’s how it actually gets used:

To create and manage your account;
To process payments and handle payouts;
To meet legal obligations (AML, KYC, etc.);
To detect fraud and keep the site safe;
To send offers or promos (only if you said yes);
To improve the site based on how players actually use it.

We don’t use your data for anything sketchy, and we don’t sell it. Period.

Marketing Stuff

If you tick the box to get promos, we’ll send you bonus offers, game updates, and other stuff you might care about. Don’t want them anymore? Unsubscribe with one click, or hit us up in support.

We never sell your info. But sometimes we share it with trusted third parties to keep the platform running smoothly:

Payment providers: to move your money in and out;
Verification partners: for ID checks and fraud prevention;
Regulators and legal bodies: if we’re required by law.

Anyone we share with has to keep your info safe—no exceptions.

How Long We Keep Your Data

We hold onto your info for as long as we legally need to. That usually means five years after your account’s closed (thanks to anti-money laundering laws). After that, it gets deleted securely.

Security Measures

We use encryption, firewalls, and access controls to keep your data locked down. The boring but important stuff. Nobody gets in who shouldn’t.

Cookies and Tracking

Yep, we use cookies. They're tiny files that help us remember your settings, track site performance, and show you stuff you actually care about. You can block them in your browser, but some features might stop working.

Your Rights

Here’s what you can do with your personal data:

Access it: Ask what we’ve got on file;
Fix it: Correct something that’s wrong or outdated;
Delete it: Request removal (unless we’re legally required to keep it);
Restrict it: Limit how it’s used;
Opt out: Say no to marketing whenever you want.

To use any of these rights, email our support team or contact our Data Protection Officer.